Terms and Conditions

SECTION 1 - GENERAL TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Southern Air Systems Ltd's relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The term Southern Air Systems or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 29b Parham Drive, Boyatt Wood Ind Est, Eastleigh, Hampshire, SO50 4NU. Our company registration number is 04319616. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1a· The content of the pages of this website is for your general information and use only. It is subject to change without notice.

1b· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

1c· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

1d· This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

1e· All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

1f· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

1g· From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

1h· Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

SECTION 2 - STORE TERMS AND CONDITIONS

Southern Air Systems Ltd's store is subject to the following terms and conditions 

2a· Images of products listed on our website are for guidance and illustration purposes only. Goods may vary from the item specification described and the picture of the tool. Overlay Illustrations may include - Pressure ratings, kW Ratings, or watermarks.

2b· Stock levels are an indication only and can change without notice. They refer to the product being available to order but may be subject to production or other lead times; including after an order has been placed.

2c· We primarily deliver to the UK. (Subject to the discretion of sales team) 

2d·  Payments are required in full before any goods are shipped to the customer. Orders may be delayed depending on the time it takes for the payments to be received. Goods coming directly from the manufacture are also subject to administration delays outside of our control. 

2e· Prices are subject to change at any time, the customer will be informed of any price changes on enquiry, or after an order has been placed. This includes price increases, additional fees or delivery charges as well as price errors.

2f· Southern Air Systems Ltd hold the right to refuse or cancel the sale of any goods listed or unlisted from our website at any time. Orders that are rejected will be refunded but may be subject to fees depending on the reason for cancellation. A sales representative will contact you to discuss this further.

Refunds and Faulty Goods 

2g· When you sign for any goods, you become fully responsible for the items. This includes goods being sent back for returns, forwarded on, or damaged goods. Southern Air Systems Ltd passes all responsibility to the customer on proof of delivery.

2h· If the goods you are having delivered are in damaged packaging, you must either refuse to accept the goods or sign for the goods with the words “received damaged”. We cannot accept responsibility for goods that have been damaged in transit if you sign for them as being in good order.

2i· Please ensure that you check your goods within 3 days of delivery. We cannot accept responsibility for damaged or short goods if we are not notified in writing within 3 days of delivery. Please note that we require photographic proof of any damages.

2j· We will accept returns where the goods are not wanted for whatever reason provided we are notified in writing within 7 days of delivery. The goods must be in a perfect, resaleable condition. You must arrange the return of the items at your own expense and a restocking fee will apply. 

2k· Delivery charges you paid for are non-refundable and can be deducted from your refund. 

2l· Goods returned outside of your consumer rights (https://www.gov.uk/consumer-protection-rights) are subject to approval and may also be subject to delivery and handling fees. Please refer to our sales representatives for more guidance.

Installation and commissioning of air compressors 

2m· Prices on our website are subject to additional charges for installation and commissioning. Due to the varying nature of each install, this will be discussed with the customer at the time of order; we will guide you on the required power supply ratings, any additional pipe systems required, or other ancillary equipement. 

2n· An engineer will be required to install and commission your compressor in order to validate its warranty. It is important that we carry this work out to ensure no damage is caused to your machine when you operate it. If we cannot commission your compressor and you choose to install this yourself, we will advise on the best course to take, but this may invalidate your warranty. If we are unable to commission the compressor because you are outside of our working area, we will advise the best most local authorized distributor that can do this for you. This may incur additional fees outside of our control. 

2o· Prices on our website do not include the installation of any pipework or pipe systems. These would require a detailed schematic of your installation and bill of materials. This can be provided by us for you with a site visit from our sales team. This is subject to our availability and your location. Typically this is offered FOC but we may charge for visits outside of our normal working area. You will be made aware of this before our site visit.